Last updated: September 2026
This Privacy Policy explains how Best Dental Clinic ("we", "us"), Office 416, Al Salmiya Building, Al Rigga Rd, Al Muraqqabat, Deira, Dubai, United Arab Emirates, handles personal information in connection with this website and when you contact us.
1. Information this website collects
This website is for information only. It has no online booking, contact or patient forms, no account creation and no user login, so we do not ask you to enter personal information on the site.
Like most websites, the servers that host this site may automatically record basic technical information when you visit, such as your IP address, browser type, the pages requested and the date and time of the request. This is used to deliver the site, keep it secure and fix technical problems.
2. When you contact us by phone or WhatsApp
If you call us on 04 327 0888 or message us on WhatsApp (+971 50 759 0698), we receive the information you choose to share, such as your name, phone number and the reason for your enquiry. We use it only to respond to you, answer your questions and arrange your visit.
WhatsApp is a service operated by WhatsApp LLC (Meta). Messages you send through WhatsApp are also subject to WhatsApp's own privacy policy.
3. Patient health information
Information about your dental health and treatment is collected at the clinic, not through this website. It is handled confidentially and in line with applicable UAE and Dubai Health Authority requirements for patient records.
4. Third-party content
Some pages show an embedded Google Maps map so you can find the clinic. When that map loads, Google may receive technical information from your browser under Google's own privacy policy. Links to WhatsApp, phone dialling and Google Maps open services run by those providers.
This website does not use advertising trackers, and we do not sell or rent personal information.
5. Sharing your information
We only share personal information when necessary, for example:
- with your insurance provider, if you ask us to check or process insurance for your treatment;
- when required by law or by a competent authority;
- with service providers that help us run our website or communications, who may use it only for that purpose.
6. How long we keep information
We keep enquiry messages only as long as needed to respond and arrange care. Patient records are kept for the periods required by applicable health regulations.
7. Your choices and rights
You may ask us what personal information we hold about you, and ask us to correct or delete it, subject to our legal record-keeping obligations. You can stop contacting us by WhatsApp at any time.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
9. Contact us
For any privacy question, call 04 327 0888, message us on WhatsApp at +971 50 759 0698, or visit our contact page.